Are your cleaning products safe?
Yes, all of our cleaning products are Organic therefore they are odorless, non toxic, biodegradable, phosphate free and Green Seal Certified.
Are your technicians experienced?
Yes, our Technicians attend courses, schools and seminars to keep current on the latest in cleaning technologies. We are a Certified Firm by the Clean Trust (formerly the IICRC).
How long will my carpet take to dry?
In most cases carpets dry in 3-8 hours. This depends on the humidity, temperature of the home, the density of the fiber and how soiled the carpets are.
Can I walk on the carpets after cleaning?
Yes. We recommend a clean pair of indoor shoes and use extreme caution when walking from freshly cleaned carpets to any hard surfaces.
Do you move furniture?
Yes. We will move most furniture and tables (sofas, chairs, tables etc.) We cannot move pianos, entertainment centers, computer desks, buffets, armoires.
Should I move anything?
Yes, we ask for lamps, plants, all knick knacks and breakables to be removed from the areas being cleaned.
How long will the job take to do?
Our technician stays as long as it takes to complete the job to your satisfaction. It depends on how soiled the areas are, how much furnishings there are too be moved. The technician will be able to give you a better idea once he arrives.
How often do I need to clean my carpet?
Most carpet manufactures recommend that carpets be cleaned every 12-18 months. However, if you have children and pets or are subject to allergies you may need to have your carpets cleaned more frequently.
Will my stains be removed?
Let’s start by defining the difference between a spot and a stain:
Spot – is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods. (The foreign material is on or around the carpet fiber).
Stain – is foreign material (soil, liquid, etc.) on the carpet that is not usually removed by standard cleaning methods. (The foreign material has penetrated or “soaked into” the fiber and has altered the color or damaged the fiber). Some stains may be difficult or impossible to remove.
Do you only do residential work?
No, we have a long list of satisfied commercial customers.
What other services do you offer?
We also specialize in upholstery cleaning, mattress cleaning, in-plant area rug cleaning, dryer vent cleaning and power brush duct cleaning.
Will your services help my allergies?
Yes. Having your carpet, upholstery, and ducts cleaned removes many allergens and other pollutants and helps to improve the in-door air quality of your home or business.
My carpet is really old, should I replace it?
It is always best to try having the carpet professionally cleaned first. It is less costly and may make a world of difference.